Business Communications : Non Geographical Telephone Numbers
It can be confusing for customers if your business has many different offices all over a country as they may find it hard finding or remembering the specific telephone number for their local office. This is where non geographical telephone numbers come in. The idea is that you register one telephone number with which customers can access your business, anywhere, in a particular country. As a substitute for local dialing codes, non geographical numbers use a set prefix and number.
There are different pay packages for every non geographical telephone number prefix available. A 0800 number, for example, will be free for customers to call and the company registering the number will pay for all call made to that number. With 0844 number, the cost of each call is paid for by the company and the customer, both being responsible for a percentage of the cost of the call. 0800 numbers have been shown to increase the response rate from advertisements by, in some cases, as much as 300%.
An added benefit to non geographical telephone numbers is that they are completely portable. This means that if one of your offices is changing premises, or perhaps, another is experiencing telephone service interruption faults, all incoming customer calls can be re-routed to another office. This means that no matter what happens, you can always continue to receive calls from customers.
So once you have decided that your business can benefit from a non geographical telephone number, how do you go about finding a suitable company with which to register your new number? Well, there are many companies in the market but finding the right one is not as easy at it may seem.
In order to find the best deal, spend some time on the internet searching for reputable companies that can offer a good package for your business. Some non geographical telephone numbers can be free to register with some companies, and some may even offer free startup costs, free registration and no monthly charges as an incentive; though these offers will only be available for certain prefixes.
It is important to note, before you choose a telephone number, try to acquire a number that is easily remembered. This means that if a customer notices an advertisement containing the number, there is more chance that they will call. Also, bear in mind non geographical numbers are usually charged at a standardized flat rate no matter what time of day, which means an added benefit for customers.
Continue : 08 Direct
Tagged: business, communications, customer service, telephone numbers
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